quick and dirty
I drew this at the Argos game (it's a little tiny skull on a keychain - about the same size as my Virgin Duck). I'll clean it up later in photoshop - I just wanted to make sure I got something up today!
Listening to organizational decline
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Great companies and teams often get stale and then fade away. Here’s what
we hear as it happens: “I’m way too important to listen to customers. Send
them t...
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